Sep 7 - AppLogic 2.1 has been officially released! See the release notes for details.
AppLogic User Documentation
Welcome to the home of the AppLogic 1.x user documentation. This site provides up-to-date documentation and other resources for the AppLogic Grid Operating System.
Copyright © 2006-2007 3tera, Inc. All Rights Reserved. For legal information, please refer to the bottom of the page.
CONTENTS
Overview
Tour of AppLogic
Concepts
Grid Users Guide
Quick Start
Operations
Application Development
Troubleshooting
Reference Manual
Advanced Topics
Support Links
Self-help Resources
These links are also accessible through the Support Tab of your grid dashboard.
3Tera Partner Resources
3Tera partners and direct licensees can also obtain contract-based support and additional information resources.
On-line
Live Support
- e-mai:
support@3tera.com
- phone: (888) 492-4738
- fax: (949) 305-0160, ATTN: Technical Support
Support hours are Monday through Friday, 9:00am to 9:00pm Pacific Time (GMT-0800). We may be able to respond outside these hours. Please mark urgent messages as such.
When calling the emergency phone support, please e-mail to support first -- this will ensure that all support engineers will have access to your information. Keep in mind that the phone support rings several engineers in sequence; don't hang up while it is ringing.
Interactive Sessions
We can set up interactive help sessions using WebEx. To reach our WebEx site, go to http://3tera.webex.com/. You should also receive from us a meeting number to set up a successful session.
We have verified access with the following browsers/OS combinations:
- Windows XP: MS Internet Explorer, Mozilla Firefox
- Linux: Mozilla Firefox with Java plug-in
WebEx sessions require Java or ActiveX to work. For more information on system requirements and to test whether your browser can access WebEx, go to http://developers.webex.com/api/jointest/index.php.
Copyright © 2005-2007 3tera, Inc. All Rights Reserved.